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FAQ
Frequently asked questions
General
No. We source products made from only the highest quality ingredients. We take pride in
offering natural, non-toxic skincare, cosmetics and fragrance. While the majority of our
products are made from or include natural ingredients, we are committed to offering our
customers effective skincare and inspiring fragrances. At times, in order to achieve this; we’ve
chosen products that do not exclusively include natural ingredients or materials.
We do not accept returns for refunds. We do accept returns or exchanges for store credit if the
product purchased is defective or damaged. If this occurs, within 15 days please stop by the
store and let us know. You can also send your information including the product details to
lverapothecary@gmail.com.
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